Welcome to PrimeBeds! These Terms and Conditions govern your use of the PrimeBeds website and services. By accessing or using our platform, you agree to be bound by these terms.
By using PrimeBeds, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these terms, please do not use our services.
PrimeBeds provides a digital platform that connects users with PG accommodations in India. We facilitate the booking process but do not own, operate, or manage the PG properties listed on our platform. Our role is limited to providing a platform for finding and booking accommodations.
Accuracy of Information: You are responsible for ensuring that all information you provide, including contact and booking details, is accurate and complete.
Account Security: If you create an account, you are responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account.
Compliance with PG Rules: You agree to abide by the rules and regulations of the PG property you book.
Lawful Use: You agree to use the PrimeBeds platform only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the platform.
Booking Confirmation: All bookings are subject to availability and confirmation by the PG property.
Payment: Payments are processed through third-party payment gateways as specified in our Privacy Policy. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
Cancellations and Refunds: Cancellation and refund policies are determined by the individual PG property and will be clearly stated at the time of booking. PrimeBeds facilitates these processes but is not responsible for issuing refunds directly.
All content on the PrimeBeds website, including text, graphics, logos, images, and software, is the property of PrimeBeds or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
No Endorsement: PrimeBeds does not endorse any specific PG property listed on its platform. Listings are based on information provided by the PG partners.
Accuracy of Listings: While we strive to ensure the accuracy of property listings, we do not guarantee that all information (including photos, amenities, and prices) is error-free.
Limitation of Liability: PrimeBeds will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform or any bookings made through it.
You agree to indemnify and hold harmless PrimeBeds, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of the platform or your violation of these Terms.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the platform after such changes constitutes your acceptance of the new Terms.
For any questions or concerns regarding these Terms and Conditions, please contact us at [bro@primebeds.in].
Your privacy is important to us. This Privacy Policy outlines how PrimeBeds collects, uses, discloses, and protects your personal information when you use our website, services, or communicate with us. By accessing or using PrimeBeds, you agree to the practices described in this policy.
We may collect the following types of personal information:
Contact Details: Your name, email address, phone number, and address (if you choose to provide it).
Booking Details: Information about the PG property you select, check-in/check-out dates, guest preferences, and the number of guests.
Payment Information: Your UPI ID, wallet details, and payment confirmations. Please note that we do not directly store your card or bank account details; all payments are securely handled by third-party payment gateways.
Account Details: If you create an account, we collect your username, password, and preferences.
Device & Usage Data: Your IP address, browser type, device identifiers, how you interact with our website, time spent on pages, and referral information.
Communication Data: Any information you provide when contacting our customer support or submitting queries.
We collect data through the following methods:
Directly from You: When you fill out forms, create an account, make a booking, or contact us directly.
Automatically: Through the use of cookies, web beacons, and various analytics tools.
From Partners: If you are referred to us by third-party referrers or partner aggregators.
We use your personal data to:
Facilitate your bookings and manage accommodation listings.
Send you confirmations, reminders, and updates regarding your bookings.
Provide essential customer support.
Improve and personalize your experience on our platform.
Conduct analytics to understand platform usage and enhance our services.
Ensure the security of our platform and prevent fraudulent activities.
Comply with legal obligations.
We may share your personal information with:
Service Providers: This includes PG partners, payment gateways, hosting services, analytics providers, and customer support tools.
Legal Authorities: If required by law, or to respond to valid requests from law enforcement or government bodies.
Business Transfers: In the event PrimeBeds is involved in a merger, acquisition, or sale of assets.
With Your Consent: When you have provided explicit permission, such as for sharing feedback or testimonials.
Please be assured that we do not sell your data to third parties.
We are committed to data protection and employ industry-standard security measures to safeguard your information. However, it’s important to understand that no system can be 100% secure. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request corrections to any inaccurate data we hold.
Request the deletion of your data.
Withdraw your consent where applicable.
To exercise any of these rights, please contact us at [bro@primebeds.in].
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their privacy policies when you visit them.
PrimeBeds is not intended for use by children under the age of 16. We do not knowingly collect personal data from minors.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
For any questions or requests regarding this Privacy Policy, please contact us:
Email: [bro@primebeds.in]
Be Specific in Your Search: Use filters and search options to narrow down properties that best fit your needs (e.g., location, price range, amenities).
Read Descriptions Carefully: Thoroughly review the PG property descriptions, amenities, rules, and cancellation policies before booking.
Check Reviews: Pay attention to past user reviews to get an idea of the property’s quality and service.
Communicate Clearly: If you have specific preferences or questions, communicate them clearly when making a booking or contacting customer support.
Respect Property Rules: Once booked, ensure you adhere to the rules and regulations set by the PG property.
Provide Honest Feedback: After your stay, consider leaving an honest review to help other users make informed decisions.
Accurate Listings: Provide precise and up-to-date information about your property, including amenities, pricing, availability, and high-quality photos.
Transparent Policies: Clearly state your booking, payment, cancellation, and refund policies.
Prompt Communication: Respond promptly to booking requests and user inquiries.
Maintain Quality: Ensure the accommodations and services provided meet the standards advertised on PrimeBeds.
Update Availability: Regularly update your property’s availability to avoid booking conflicts.
Address Concerns: Be prepared to address any concerns or feedback from guests professionally and promptly.